Question
I lost a part for my product. Can I order a replacement part from you?
Answer
Yes - replacement parts are now available through our website. Please note there is a charge for the replacement parts, and there will be a shipping charge. If you are unable to locate a replacement part on our web site, please contact us at toys@vtechcanada.com for further instruction.
Please visit the Replacement Parts section of our site which is located under the Customer Support link and follow the instructions to locate the part you need. If you cannot locate the replacement part you are searching for, please contact us directly at toys@vtechcanada.com.
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